FAQ

Consider the intended use. For example, if you need it for outdoor activities like camping or hiking, a high – brightness handheld flashlight or a headlamp might be suitable. If it’s for self – defense or tactical purposes, a tactical flashlight with special features like strobe mode could be a better choice. Also, think about the battery life, size, and weight of the flashlight.

Many of our flashlights are waterproof or water – resistant. However, the level of water resistance varies by model. Please check the product description for specific information on each flashlight’s waterproof rating.

1/What is the brightness level of your flashlights?

Our flashlights have different brightness levels, ranging from a few lumens for low – light applications to several thousand lumens for high – intensity lighting. The product page will specify the lumen output of each flashlight. Do your flashlights have adjustable focus? Some of our flashlights feature adjustable focus, allowing you to switch between a wide – angle beam for close – range illumination and a narrow – beam for long – distance projection. You can find this information in the product details.

2/What kind of batteries do your flashlights use?

We have flashlights that use various types of batteries, including AA, AAA, 18650 lithium – ion batteries, and some are even rechargeable via USB. The battery type is clearly stated on each product page.

How do I place an order?

Simply add the flashlights you want to your shopping cart, proceed to checkout, and follow the prompts to enter your shipping and payment information. You can choose to create an account for future orders or checkout as a guest.

What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and some local payment options depending on your region. Can I cancel or modify my order? You can cancel or modify your order within a certain time frame after placing it. Please contact our customer service as soon as possible if you need to make any changes.

1/ How long does it take to receive my order?

The shipping time depends on your location and the shipping method you choose. We offer different shipping options, such as standard shipping and express shipping. Typically, standard shipping may take 7 – 14 business days, while express shipping is faster, usually within 3 – 7 business days.

2\Do you ship internationally?

Yes, we ship worldwide. However, please note that customers are responsible for any customs duties, taxes, or fees that may be imposed by their local government.

3\How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on our website or the shipping carrier’s website.

1/ What is your return policy?

We offer a 30 – day return policy. If you are not satisfied with your purchase, you can return the flashlight in its original condition for a full refund or exchange. Please refer to our detailed return policy on the website for more information.

2/What does the warranty cover?

Our flashlights come with a one – year warranty against manufacturing defects. If your flashlight has a problem within the warranty period, we will repair or replace it free of charge. The warranty does not cover damage caused by misuse, abuse, or improper handling.

3/How do I make a warranty claim?

If you need to make a warranty claim, please contact our customer service with your order number and a description of the problem. We will guide you through the process of returning the product for repair or replacement.